Privacy Policy

1. Who We Are

This Privacy Policy ("Policy") describes how PERGAS Yönetim Danışmanlık Tic. Ltd. Şti. ("PERGAS", "we", "us", or "our") collects, uses, and protects personal information when you visit our website at pergas.com.tr and pergas.framer.website (the "Site") or otherwise interact with us.

Registered office: [REGISTERED ADDRESS]
Contact: info@pergas.com.tr | +90 212 275 52 89

For the purposes of KVKK, PERGAS acts as the Data Controller (Veri Sorumlusu).

2. Information We Collect

We collect the following categories of personal information:

Information you provide directly:

• Name, email address, phone number, and any message content you submit via our contact form or by emailing info@pergas.com.tr.
• Information you share during property inquiries, investment consultations, or project discussions, including financial preferences, citizenship, and residency-related details where relevant to our services.

Information collected automatically:

• Server logs: IP address, browser type, device type, operating system, referring URL, pages visited, timestamps.
• Cookies and similar technologies (see Section 6).

Information from third parties:

• Where you reach us through partners, referrers, or social media platforms (Instagram, LinkedIn, YouTube), we may receive limited profile information.

We do not intentionally collect sensitive personal data (e.g., health, religion, political views) and ask that you do not submit such information through the Site.

3. Purposes for Which We Use Your Information

We use personal information to:

• Respond to your inquiries and provide requested information about properties, design and build services, and investment opportunities;
• Manage and improve our client relationships and the Site;
• Comply with applicable laws, regulations, and lawful requests;
• Detect and prevent fraud, security incidents, and misuse;
• Send service-related communications (we do not send marketing emails unless you have opted in).

4. Legal Basis for Processing

We process personal data based on:

• Your consent (e.g., when you submit the contact form);
• Performance of a contract or steps taken at your request prior to entering a contract;
• Legitimate interests (e.g., site security, service improvement) — balanced against your rights;
• Legal obligations under Turkish law.

5. Sharing of Information

We do not sell personal information. We share information only with:

• Service providers acting on our behalf (e.g., hosting via Framer, email delivery, analytics) under appropriate confidentiality and data protection obligations;
• Professional advisors (lawyers, accountants, auditors) where necessary;
• Authorities when required by law, court order, or to protect rights and safety.

International transfers: where data is transferred outside Türkiye, we rely on appropriate safeguards permitted by KVKK and, where applicable, GDPR.

6. Cookies

The Site uses cookies and similar technologies to enable core functionality, remember preferences, and measure traffic. You can control cookies through your browser settings; blocking some cookies may impair Site functionality.

[OPTIONAL: Add a cookie banner / preference center later.]

7. Your Rights

Under KVKK Article 11 and, where applicable, GDPR, you have the right to:

• Learn whether your personal data is being processed;
• Request information about how it is processed;
• Know the purposes of processing and whether data is used for those purposes;
• Know the third parties to whom data has been transferred;
• Request correction of incomplete or inaccurate data;
• Request deletion or anonymization (subject to legal retention obligations);
• Object to outcomes of automated decisions affecting you;
• Claim compensation if you suffer loss due to unlawful processing.

To exercise these rights, email info@pergas.com.tr with the subject line "Privacy Request." We will respond within the timeframes required by applicable law (no later than 30 days under KVKK).

8. Data Retention

We retain personal information only for as long as necessary for the purposes described in this Policy, or as required by Turkish law (e.g., commercial and tax record-keeping obligations).

9. Security

We implement reasonable technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. No system is perfectly secure; please notify us immediately at info@pergas.com.tr if you believe your information has been compromised.

10. Children

The Site is not directed at children under 18, and we do not knowingly collect personal information from minors.

11. Changes to This Policy

We may update this Policy from time to time. The "Last Updated" date at the top reflects the most recent revision. Material changes will be highlighted on the Site.

12. Contact

Questions about this Policy or your personal data:

• Email: info@pergas.com.tr
• Phone: +90 212 275 52 89
• Mail: PERGAS Yönetim Danışmanlık Tic. Ltd. Şti., [REGISTERED ADDRESS]

If you are not satisfied with our response, you may lodge a complaint with the Turkish Personal Data Protection Authority (KVKK Kurumu).